Service Technician Course Outline

Level 1

  • Automotive Shop Fundamentals

    Describe occupation related safety procedures

    Describe safe handling of refrigerants

    Describe restraint systems safety precautions

    Describe hybrid and electric vehicle safety

    Describe occupation related tools and equipment

    Describe road test procedures

    Demonstrate knowledge of trade documents

    Demonstrate knowledge of trade documents

    Apply trade documents to vehicle repair

    Prepare trade documents

  • Body Components and Service Inspection

    Describe adjustment of doors, lids and moveable glass

    Describe diagnosis and repair of body leaks and noises

    Describe basic service inspections

  • Braking Systems

    Describe the operation, diagnosis and repair procedures for brake system operation

    Describe brake system hydraulic component evaluation and replacement

    Describe the evaluation and repair of drum brake, disc brake and park brake assemblies

    Describe power assist brake system operation and evaluation

  • Driveline Systems

    Describe operation, diagnosis and repair of driveshafts and axles

    Repair drive shafts and axles

    Describe operation, diagnosis and repair procedures for wheels and tires

    Describe operation, diagnosis and repair of wheel bearings and seals

    Tires, Wheels, Hubs and Wheel Bearings:

    Repair wheels and tires, service wheel bearings and seals, perform the evaluation and repair of tire pressure monitor systems

  • Electrical Systems and Components

    Describe types of electrical circuits:

    Construct electrical circuits

    Use electrical test equipment

    Describe battery operation, diagnosis and repair

    Describe schematics and flowcharts

    Describe conductors and insulators

    Describe solid state components

  • Engine Systems

    Describe the operation of engine types

    Describe the operation and diagnosis of engine cooling and lubrication systems

    Describe the operation and diagnosis of engine induction and exhaust systems

    Test engine cooling and lubrication system

    Inspect induction and exhaust systems

  • Steering, Suspension and Control Systems

    Describe the operation and diagnosis of suspension systems

    Describe the operation and diagnosis of steering systems

    Perform the evaluation of suspension systems

    Perform the evaluation of steering systems

Level 2

  • Starting, Charging, Lighting and Wipers

    Describe the operation, diagnoses and repair of charging systems

    Describe the operation, diagnoses and repair of wiper systems

    Describe the operation, diagnoses and repair of lighting systems

    Describe the operation, diagnoses and repair of starting systems

  • Transmission and Final Drive Systems

    Describe the operation, diagnoses and repair of differential assemblies

    Describe the evaluation and repair of clutch assemblies

    Describe transmission, transaxle, transfer case removal and installation procedures

    Describe maintenance procedure for transmission, transaxle, transfer case, differential and engine

  • Braking and Stability Control Systems

    Describe the operation, diagnoses and repair of anti-lock, traction and stability control systems

    Perform the evaluation and repair of anti-lock brake, traction and stability control systems

  • Steering, Suspension and Control Systems

    Describe the diagnoses and repair of steering systems

    Describe the diagnoses and repair of suspension systems

    Describe the principles of wheel alignment

  • Engine Systems

    Describe the operation, diagnosis and construction of cylinder head and block assembly

    Describe the types and use of automotive engine measuring tools

    Describe the engine assembly procedures

    Describe the diagnosis and repair of an engine

    Describe engine replacement procedures

    Describe the diagnoses and repair of induction and exhaust systems

    Describe the diagnoses and repair of lubrication and cooling systems

Level 3

  • Electrical Accessories and Options

    Describe the operation, diagnoses and repair of electrical accessories

    Describe the operation, diagnoses and repair of electrical options

    Perform the evaluation and repair of electrical accessories

    Perform the evaluation and repair of electrical options

  • Gasoline Engine Performance

    Describe vehicle emission legislation

    Describe types of engine management systems

    Describe the operation, diagnoses and repair of electronic fuel injection (EFI) systems

    Describe the operation, diagnoses and repair of On Board Diagnostics (OBD) engine management systems

    Describe the operation, diagnoses and repair of emission systems

    Describe maintenance procedures for fuel delivery, emission and injection systems

    Describe diagnostic tools for on-board diagnostic (OBD) systems

    Describe the operation, diagnoses and repair of alternative fuel systems

    Describe the operation, diagnoses and repair of turbochargers and superchargers

  • Ignition Systems

    Describe the operation, diagnoses and repair of ignition systems

    Describe the use of ignition system testing equipment

    Perform the diagnoses and repair of ignition systems

    Use ignition system testing equipment

  • Transfer Case and Manual Transmissions

    Describe the operation, diagnoses and repair of manual transmissions and transaxles

    Describe the operation, diagnoses and repair of transfer cases

    Describe All Wheel Drive (AWD) and Four Wheel Drive (4WD) systems

  • Vehicle Networking Systems

    Describe the diagnostic code types and formats

    Describe the various types of networks

    Utilize diagnostic code protocols and actions to identify open, short and ground faults

    Describe the various types, operation and the interrelationship of modules

    Perform computer programming procedures

Level 4

  • Automatic Transmissions and Automated AWD/4WD Systems

    Describe operation, diagnoses and repair of automatic transmissions

    Describe alternate types of transmissions

    Describe operation, diagnoses and repair of Intelligent/computer controlled AWD/4WD systems

  • Diesel Engine Support Systems

    Describe operation, diagnoses and repair of the diesel fuel injection systems

    Describe operation, diagnoses and repair of the turbo charged systems

    Describe the operation, diagnoses and repair of the supercharged systems

  • Entertainment Systems, Instrumentation and Information Displays

    Describe the operation, diagnoses and repair of entertainment systems

    Describe the operation, diagnoses and repair of instrumentation and information displays

    Perform the evaluation and repair of entertainment systems

    Perform the evaluation and repair of instrumentation and information displays

  • HVAC and Comfort Control Systems

    Explain physical properties of gases, liquids and solids

    Describe operation, diagnoses and repair of heating system

    Describe operation, diagnoses and repair of air conditioning systems and components

    Describe operation, diagnoses and repair of air conditioning control systems

    Perform the evaluation and repair of the heating systems

    Perform the evaluation and repair of the air conditioning systems and components

    Perform the evaluation and repair of the air conditioning control systems

  • Hybrid and Electric Vehicles (EV)

    Describe hybrid vehicles

    Describe electric vehicles

    Explain hybrid electrical vehicle operation

    Describe hybrid electrical vehicle service procedures

    Describe hybrid electric vehicle brakes systems

  • Mentoring Techniques

    Research trends and innovations in the automotive industry

    Present research findings

    Identify and explain strategies for learning skills in the workplace

    Demonstrate strategies for learning skills in the workplace

    Identify and explain strategies for teaching workplace skills

    Demonstrate strategies for teaching workplace skills

  • Restraint Systems

    Describe occupant restraint systems

    Repair occupant restraint systems