
Service Technician Course Outline
Level 1
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Automotive Shop Fundamentals
Describe occupation related safety procedures
Describe safe handling of refrigerants
Describe restraint systems safety precautions
Describe hybrid and electric vehicle safety
Describe occupation related tools and equipment
Describe road test procedures
Demonstrate knowledge of trade documents
Demonstrate knowledge of trade documents
Apply trade documents to vehicle repair
Prepare trade documents
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Body Components and Service Inspection
Describe adjustment of doors, lids and moveable glass
Describe diagnosis and repair of body leaks and noises
Describe basic service inspections
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Braking Systems
Describe the operation, diagnosis and repair procedures for brake system operation
Describe brake system hydraulic component evaluation and replacement
Describe the evaluation and repair of drum brake, disc brake and park brake assemblies
Describe power assist brake system operation and evaluation
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Driveline Systems
Describe operation, diagnosis and repair of driveshafts and axles
Repair drive shafts and axles
Describe operation, diagnosis and repair procedures for wheels and tires
Describe operation, diagnosis and repair of wheel bearings and seals
Tires, Wheels, Hubs and Wheel Bearings:
Repair wheels and tires, service wheel bearings and seals, perform the evaluation and repair of tire pressure monitor systems
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Electrical Systems and Components
Describe types of electrical circuits:
Construct electrical circuits
Use electrical test equipment
Describe battery operation, diagnosis and repair
Describe schematics and flowcharts
Describe conductors and insulators
Describe solid state components
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Engine Systems
Describe the operation of engine types
Describe the operation and diagnosis of engine cooling and lubrication systems
Describe the operation and diagnosis of engine induction and exhaust systems
Test engine cooling and lubrication system
Inspect induction and exhaust systems
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Steering, Suspension and Control Systems
Describe the operation and diagnosis of suspension systems
Describe the operation and diagnosis of steering systems
Perform the evaluation of suspension systems
Perform the evaluation of steering systems
Level 2
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Starting, Charging, Lighting and Wipers
Describe the operation, diagnoses and repair of charging systems
Describe the operation, diagnoses and repair of wiper systems
Describe the operation, diagnoses and repair of lighting systems
Describe the operation, diagnoses and repair of starting systems
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Transmission and Final Drive Systems
Describe the operation, diagnoses and repair of differential assemblies
Describe the evaluation and repair of clutch assemblies
Describe transmission, transaxle, transfer case removal and installation procedures
Describe maintenance procedure for transmission, transaxle, transfer case, differential and engine
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Braking and Stability Control Systems
Describe the operation, diagnoses and repair of anti-lock, traction and stability control systems
Perform the evaluation and repair of anti-lock brake, traction and stability control systems
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Steering, Suspension and Control Systems
Describe the diagnoses and repair of steering systems
Describe the diagnoses and repair of suspension systems
Describe the principles of wheel alignment
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Engine Systems
Describe the operation, diagnosis and construction of cylinder head and block assembly
Describe the types and use of automotive engine measuring tools
Describe the engine assembly procedures
Describe the diagnosis and repair of an engine
Describe engine replacement procedures
Describe the diagnoses and repair of induction and exhaust systems
Describe the diagnoses and repair of lubrication and cooling systems
Level 3
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Electrical Accessories and Options
Describe the operation, diagnoses and repair of electrical accessories
Describe the operation, diagnoses and repair of electrical options
Perform the evaluation and repair of electrical accessories
Perform the evaluation and repair of electrical options
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Gasoline Engine Performance
Describe vehicle emission legislation
Describe types of engine management systems
Describe the operation, diagnoses and repair of electronic fuel injection (EFI) systems
Describe the operation, diagnoses and repair of On Board Diagnostics (OBD) engine management systems
Describe the operation, diagnoses and repair of emission systems
Describe maintenance procedures for fuel delivery, emission and injection systems
Describe diagnostic tools for on-board diagnostic (OBD) systems
Describe the operation, diagnoses and repair of alternative fuel systems
Describe the operation, diagnoses and repair of turbochargers and superchargers
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Ignition Systems
Describe the operation, diagnoses and repair of ignition systems
Describe the use of ignition system testing equipment
Perform the diagnoses and repair of ignition systems
Use ignition system testing equipment
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Transfer Case and Manual Transmissions
Describe the operation, diagnoses and repair of manual transmissions and transaxles
Describe the operation, diagnoses and repair of transfer cases
Describe All Wheel Drive (AWD) and Four Wheel Drive (4WD) systems
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Vehicle Networking Systems
Describe the diagnostic code types and formats
Describe the various types of networks
Utilize diagnostic code protocols and actions to identify open, short and ground faults
Describe the various types, operation and the interrelationship of modules
Perform computer programming procedures
Level 4
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Automatic Transmissions and Automated AWD/4WD Systems
Describe operation, diagnoses and repair of automatic transmissions
Describe alternate types of transmissions
Describe operation, diagnoses and repair of Intelligent/computer controlled AWD/4WD systems
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Diesel Engine Support Systems
Describe operation, diagnoses and repair of the diesel fuel injection systems
Describe operation, diagnoses and repair of the turbo charged systems
Describe the operation, diagnoses and repair of the supercharged systems
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Entertainment Systems, Instrumentation and Information Displays
Describe the operation, diagnoses and repair of entertainment systems
Describe the operation, diagnoses and repair of instrumentation and information displays
Perform the evaluation and repair of entertainment systems
Perform the evaluation and repair of instrumentation and information displays
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HVAC and Comfort Control Systems
Explain physical properties of gases, liquids and solids
Describe operation, diagnoses and repair of heating system
Describe operation, diagnoses and repair of air conditioning systems and components
Describe operation, diagnoses and repair of air conditioning control systems
Perform the evaluation and repair of the heating systems
Perform the evaluation and repair of the air conditioning systems and components
Perform the evaluation and repair of the air conditioning control systems
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Hybrid and Electric Vehicles (EV)
Describe hybrid vehicles
Describe electric vehicles
Explain hybrid electrical vehicle operation
Describe hybrid electrical vehicle service procedures
Describe hybrid electric vehicle brakes systems
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Mentoring Techniques
Research trends and innovations in the automotive industry
Present research findings
Identify and explain strategies for learning skills in the workplace
Demonstrate strategies for learning skills in the workplace
Identify and explain strategies for teaching workplace skills
Demonstrate strategies for teaching workplace skills
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Restraint Systems
Describe occupant restraint systems
Repair occupant restraint systems